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Upper38 has been one of Threebestrated Salons for over 5 years in a row; 2023 we were awarded the Southern Enterprise Award; 2022 we won Hair Salon of the Year with Corporate Livewire Prestige Awwards.


We don’t believe “one style fits all”  so we take the time to LISTEN to you, and then work with you to tailor the right look.   Attention to detail is key to our team –  we know the importance of the right grade of fade, that your highlights go right to the root, that when you say take an inch off, you mean an inch.   But don’t take our word for it, check out what our clients say on our Facebook page.

Excellent4.8 Based on 387 reviews from review us onGillian DevitoGillian Devito ★★★★★ I had my hair cut and blowdried today by Eda. What a lovely woman, very friendly she cut my hair so well I love it! She styled it beautifully and paid so much care and attention.It was a great overall experience, booking was so easy and the email/text confirmation was really useful. I hadn't found a hairdresser in Plymouth yet but feel I have now.Colour next and some treatments as it's a fab all round salon thanks ladies 😊Response from the ownerthank you Gillian, very much appreciated and I will ensure Eda sees such a lovely review xx Lewis MilburnLewis Milburn ★★★★★ I’ve been going to Upper 38 for just under 2 years, everyone is always so welcoming and friendly. I usually go around once a month for a trim with Grant and he always does a brilliant job - I also had my second perm done today with Amanda and I absolutely love it! Everyone there is amazing and always takes the time to talk about the style you want and answer any questions. Amazing service would highly recommend!Cleo HendersonCleo Henderson ★★★★★ This is a review very long overdue! I’ve been visiting Upper 38 for about two years for routine cuts, from when my hair was a very short pixie cut to now growing it out. I usually see Amanda, who is always a pleasure to chat with, very talented and knowledgeable, and always has me leaving feeling amazing about my hair. I often had people tell me how difficult it was to grow out their short cuts and how much they hated it, and I can’t empathise because I have never left Upper 38 not loving how I look! I’ve also attended appointments with some of the other hairdressers on occasion and they have consistently impressed as well. I most recently attended an appointment with Eda, who was attentive, skilled, and very sweet! Every welcome and phone call is warm and friendly, and the prices are very reasonable.Eppsie PageEppsie Page ★★★★★ My first time visiting Upper 38 and I had a restyle with Marie. She was great and I'm so happy with the cut, highly recommend.Emily FletcherEmily Fletcher ★★★★★ I had my hair done here a few weeks ago- cut and colour. Massive thank you to all the staff here, they were so accommodating with squeezing me in and working around my awkward schedule. Staff were really kind, helpful and went above and beyond to get me booked in for the week I requested. Really appreciate it!Marie, who cut and coloured my hair, was really helpful with helping me decide on dyes- she explained everything clearly and gave me some good insight on what would work best for the colour I wanted to go for. End result was wonderful and so pretty- I was super happy, thank you!It’s been a few weeks now and the colour has lasted well too.Overall, highly recommend this hairdressers 😊AyeshaAyesha ★★★★★ Amanda has done such an amazing job with my hair!! Came to get a perm and cut and she’s given me exactly what I was looking for. So happy, thank you so much!Lynsey StantonLynsey Stanton ★★★★★ Samantha van SonSamantha van Son ★★★★★ Had a lovely experience from nearly falling asleep whilst the hair was washed through to the beautiful results of her handiwork. Can't wait for 6-8 weeks to swing by again <3Edit: I have been back 3 or so times and been seen by Kat and Amanda who are both welcoming and skilled in their trade. I saw kat today and I'm nothing but chuffed with the outcome and the recommendation for aftercare. I'm so glad I switched to upper38 from my previous salon everyone is so lovely :)Response from the ownerThanks Sammi xx Laura PenroseLaura Penrose ★★★★★ Eda as always is amazing! A miracle worker and I could not recommend the salon enough! So kind and friendly just all around the best!Caleb KyleCaleb Kyle ★★★★★ Had an absolutely amazing experience from the moment I walked in to the moment I left. The salon has a lovely relaxing atmosphere, and the staff are brilliant. A lovely sincere welcome at the front desk, and stylists who are clearly driven by wanting to deliver an amazing service, with great personality too. Will absolutely be back again and again, thanks to the Upper38 team, and especially Grant for the great cut and beard trim.Katie GoodwinKatie Goodwin ★★★★★ Such a welcoming atmosphere, great service, really happy will definitely be back and can highly recommend the beauty services I’ve receivedResponse from the ownerThank you so much Katie, look forward to seeing you again x Evelyn AlburyEvelyn Albury ★★★★★ Eda was so so lovely!!! My favourite haircut ever. Thankyou Eda xxResponse from the ownerThanks Evelyn, glad you enjoyed it so much x Pamela WhitePamela White ★★★★★ I’m a regular since my first visit, friendly staff, Gemma is a talent waxer. Minimal pain and brilliant results that get better with each visit.Response from the ownerAww, thank yo so much Pamela, very much appreciated x Harriet FieldHarriet Field ★★★★★ I went for a colour and a freshen up after trying to grow out a horrendous cut I got elsewhere. Amanda did a beautiful colour and gave me a cut that made my hair look longer and after months (I haven’t had the chance to go again) I am still super happy with my hair! I haven’t been this happy with it for a long time, she is superb!!!Response from the ownerWow, thank you - that was an amazing review x Molly GardnerMolly Gardner ★★★★★ I love upper 38, I go to Eda every time and she is amazingResponse from the ownerThanks Molly, we think so too xx Jane LiardetJane Liardet ★★★★★ Highly recommend Amanda, always pleased with my cut!Response from the ownerThanks Jane xx Josh CoombsJosh Coombs ★★★★★ Had my hair cut by Grant yesterday. He was great and I am very happy with the end result. Highly recommend him!Response from the ownerThank you so much Josh x Paulomi DeyPaulomi Dey ★★★★★ Thanks Amanda for an amazing Balayage experience. The service started on time, was tailored to my needs and comfortable arrangements in the parlour.Good job!Response from the ownerThank you so much , glad it all went so well, see you again soon x Matthew LawsonMatthew Lawson ★★★★★ My hairdresser Eda knew exactly what to do despite my confused directions, nailed the androgynous vibe i was going for!Response from the ownerThanks Matthew, glad it went so well xx emily burleyemily burley ★★★★★ Marie did a brilliant job with my hair ! She is highly skilled, I would definitely recommend her xResponse from the ownerThank you Emily x Amy BealeAmy Beale ★★★★★ Very friendly and great serviceResponse from the ownerThanks Amy xx Tom LangmeadTom Langmead ★★★★★ Always very helpful and accommodating; they've managed to squeeze me in for appointments, despite their busy schedule!I have been getting my hair cut by Amanda for a while now and I have always been very happy with the results. She takes her time and is very friendly!Response from the ownerThanks Tom, she is meticulous x Stevie FowlerStevie Fowler ★★★★★ Fantastic! Marie always listens to what I want and cuts the best bob!Response from the ownerThanks Stevie xx Steven NeckSteven Neck ★★★★★ Upper38 staff are always welcoming and have great customer service, which creates a good atmosphere. Pauline & Diane always offer a drink when I come in & genuinely ask how I am. My hairdresser Amanda is always consistent with my haircut & checks if there are any changes with style before she begins etc. The price is also reasonable too. I would recommend Upper38 to friends if asked.Response from the ownerAww thanks Steven, even got me and Diane into the review, we love that xx Tierney MacmillanTierney Macmillan ★★★★★ Response from the ownerThank you xx js_loader
Excellent4.9 Based on 531 reviews from review us onGeorgia MuersGeorgia Muers ★★★★★ Incredible experience with Amanda. I came in with an absolute mess on my head, faded red box dye that had been bleached over with a lot of banding. Amanda worked absolute miracles as I not only did a massive chop to donate what I could to the Little Princess Trust, but also fixed the colour more than I knew was even possible with my hair history. She’s given me such a gorgeous colour with some really cool highlights around my face. On top of that, with such thick hair I was always terrified of going short for fear of looking like a triangle because it just poofs up, but she’s given me such a beautiful shape to prevent that from happening. I cannot recommend enough and will 100% be back again. 🫶🏻🫶🏻🫶🏻Hayley IrisHayley Iris ★★★★★ Hannah was great. She fit me in last minute, listened to what I needed and delivered despite my being a bit vague.

I hadn’t had my hair cut in a couple of years, and it was ratty and full of split ends. When it gets brushed it was a fluffy mess. 20 mins sat in Hannah’s chair; and it looks and feels so much healthier.

10/10 would recommend
Rebecca WalshRebecca Walsh ★★★★★ The happiest I’ve been with a haircut in years! Eda did a great job and the salon is lovely and friendly!Kerrie JoblingKerrie Jobling ★★★★★ Eda fixed my hair when the roots were so over grown and it had all different tones and colours going through it. She gave it a really good cut and her technique for highlights is 10/10. Cannot recommend enough, everyone is friendly and nothing is too much trouble.Shannon McFaddenShannon McFadden ★★★★★ Had my first hair appointment at this salon yesterday morning and will definitely be returning in the future! Eda did a wonderful job with my hair and I couldn't be more pleased with how it turned out. I also had an eyebrow wax done by Autumn and it's safe to say my brows have never looked better. Amazing service!Amy ProllAmy Proll ★★★★★ AMAZING! Walked out with my dream hair in one appointment! Amanda was incredible, can’t recommend enough!David ShulDavid Shul ★★★★★ My wife's review (Emma S):
I had my hair cut and highlighted a week last Thursday, and I cannot really convey how delighted I am with the result. Eda is unlike any other hairdresser I have ever been to. Because of her unique training she uses different techniques that are not "one size fits all", and tailors the highlights individually each time. In all my years of having my hair done, I have never seen such expertise and care to get it exactly right. She is just amazing. It does take a little longer than a normal appointment, but it is completely worth the wait, the highlights are beautiful, and because of the unique way she does them the regrowth doesn't show that quickly and I only need to re-book after 3 months. I have been coming to have my hair done by Eda now for nearly a year and I can honestly say that each time I leave I feel like a princess. She is just on a different level from all the other hairdressers I have been going to, and I never want to go anywhere else 🙂
Talis SpiritTalis Spirit ★★★★★ Lewis gave me a stunning and gorgeous dimensional copper balayage, taking the time to make sure that I got exactly what I wanted.

Would 10000% recommend Upper38 for those looking for a professional and fabulous result! All the staff are so friendly!
Haider JafriHaider Jafri ★★★★★ Big thank you to the Upper38 team, especially Grant. I usually have a lot of issues with getting my hair cut or trimmed. Grant made me feel comfortable, took his time, exuded confidence and made sure everything matched what I was asking for. 100% coming back here for next time.James WillisJames Willis ★★★★★ Had my hair cut by grant, the only barber I will go to! Quality cut and a nice environment in there, would recommend anyone to goTina HaleTina Hale ★★★★★ Loved this place - everyone was so friendly and loved my hair. Can't recommend enoughHelga PinnHelga Pinn ★★★★★ Professional and attention to detail. Great first experience. Kat really understood my hair and what I wanted. Thank you Upper 38. I’ll be back.Cally EPCally EP ★★★★★ I had a cut and balayage done with the lovely Amanda and I am delighted with the results! I am very low maintenance and never know what I want but Amanda was very helpful with suggestions and asking the right questions and made me feel really at ease and understood my style! She was also very kind and accommodated squeezing me in before my holiday, I didn't catch her name but the receptionist was also really lovely!Catherine AnsellCatherine Ansell ★★★★★ Very reasonably priced for an excellent service! Love the tips I get given on how to style my hair!Liam DungateLiam Dungate ★★★★★ Brilliant hair salon, having the ability to book slots makes it so much easier to work around. The stylists are beyond professional and are always quick to update me on appointment changes and updates. Its incredibly fair priced and I've never had an issue with them. Forever recommended!!!!!!Gaynor DoltonGaynor Dolton ★★★★★ Just had a fabulous cut and blow dry from Amanda @Upper38. She also gave me loads of great advice and has made me feel like a million dollars. Thank you 😊Sarah CurtinSarah Curtin ★★★★★ Great service and amazing cut by Amanda.
She also does a good job and the staff are super
Friendly and the price is very reasonable. Would definitely recommend.
Martine HallMartine Hall ★★★★★ My second time with Amanda. Another great experience and for a curly top, it’s always a worry. But Amanda has got it right, and great highlights too.
It’s also a really nice atmosphere in the salon. A great mix of clients; it feels diverse and inclusive. All the staff seem so lovely and it has very relaxed feel.
Liz Jane RaperLiz Jane Raper ★★★★★ Highly recommend Upper38, literally everyone was just so lovely from booking the appointment to everyone in between. It’s such a chilled out salon, so relaxing and nothing felt like a chore, they were so attentive and I couldn’t have wished for a better finish, it was exactly as I had pictured in my mind.Natalecia FordNatalecia Ford ★★★★★ Cody was amazing, I would recommend her to anyone needing intimate waxing. She is very professional and gentle. The staff are friendly too.Kara NobleKara Noble ★★★★★ Wonderfully friendly salon. Amanda does my hair, I imagine I’m not the easiest client, she is always so kind and patient and most importantly so skilled and talented.Isabelle MilesIsabelle Miles ★★★★★ I came in for a dry cut and Eda did my hair beautifully and curled it. She always makes my hair look so beautiful and I leave feeling great about it. I couldn’t recommend her highly enough. She is a brilliant hair dresserJack TuckerJack Tucker ★★★★★ I had an amazing perm experience today at Upper38! Incredibly skilled and attentive. She listened to my preferences and executed the perm with precision. The result? Stunning, natural-looking curls that have garnered compliments from everyone. The salon's welcoming atmosphere and attention to customer comfort made the experience even more enjoyable. I'm beyond satisfied and will definitely be returning to Upper38 for future hairstyling needs. Highly recommended! ⭐⭐⭐⭐⭐Nadia SibunruangNadia Sibunruang ★★★★★ First time going to Upper38 and would 100% recommend. They are all so lovely in there and I had Lewis who was amazing. He did my hair perfectly and I couldn’t be happier with it. Will definitely be going back! ⭐️⭐️⭐️⭐️⭐️Lucia LuciaLucia Lucia ★★★★★ Thank you to Eda! I love my hair results! I came in with a hint of blue, and a mess of very out grown balayage hair! She has worked miracles, and I am just so happy. She has great attention to detail and is lovely, and highly recommend Eda's service to anyone. The rest of Upper 38 staff were also lovely. Thank you so much x

The Team

Pauline - Owner

Hi, I’m Pauline, Manager and Owner of Upper 38.

A key part of my role is to ensure that all our staff work with each client to understand exactly what they want, and then deliver exactly that at affordable prices. Having recently moved to our newly refurbished salon in January 2022, we had an opportunity to create a cool and contemporary environment (check out our lie-down backwash units) whilst retaining our friendly and relaxed approach.

We look forward to welcoming you to our new Mutley Plain salon.

Lewis (Barber)

Hi – my name is Lewis and, I have been working at Upper 38 for over 8 years. I love chatting to clients, and work hard to excel in all areas of barbering including skinfades and wet shaves, and love working with kids or adults alike. I am also a professional songwriter and musician, check out my band Hayward on instagram.


Hi – I am Amanda and I joined Upper 38 last year, having returned to the UK from New Zealand. I have over 38 years experience in gents and ladies hairdressing – I know, “this cannot be true I hear you say!” I have always loved being a hairdresser, best job in the world, and I love bringing my cutting, colouring and perming skills to our lovely new salon on Mutley Plain. I am also a competitive open water swimmer, hoping to do the World Masters in 2025.

Lewis (Stylist)

Hi – my name is Lewis and I have been working at Upper 38 since early 2021. Although I cover all areas of ladies hairdressing, I guess my favourite is fashion colours and exotic balayages.


Hi – my name is Eda (short for Zinaida) and I am from Ukraine, having recently arrived in the UK in June 2022. I covered all areas of hairdressing and love doing colours having worked with most of the major global brands. As with UK clients, Ukrainians want the latest “cutting edge” techniques and methods, and I love delivering those requirements. I love Plymouth and feel very welcomed, both in the salon and in the city.


Hello – I am a local girl and have been working in the hairdressing industry for over 20 years, having recently joined Upper 38 in January 2023. I love all areas of hairdressing including gents hair, colouring and cutting. I have 2 teenagers, one of whom is hoping to compete at the next Olympics, so a lot of time is spent travelling to London and internationally.


Hi – I am Gemma and I have worked as a beautician for over 10 years, not only at Upper38 but also in Cyprus. I am also a qualified Beauty Trainer. I offer all areas of beauty including acrylic nails, lash extensions and lashlifts, and waxing. I have a very lively 2 year old, so spare time is really only a concept to me!


Hi – I am Cody and I have over 4 years Beauty experience, offering shellac nails, waxing, pedicures and facials. I have a 2 year old, and so am currently only working on a part-time basis.


Hi – along with Pauline, I run the reception area and salon generally. It’s a busy position but I very much enjoy the multi-tasking element of my job, and interaction with clients and staff alike.