Upper38

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A MULTI-AWARD WINNING SALON!

Upper38 has been one of Threebestrated Salons for over 5 years in a row; 2023 we were awarded the Southern Enterprise Award; 2022 we won Hair Salon of the Year with Corporate Livewire Prestige Awwards.

APPROACH

We don’t believe “one style fits all”  so we take the time to LISTEN to you, and then work with you to tailor the right look.   Attention to detail is key to our team –  we know the importance of the right grade of fade, that your highlights go right to the root, that when you say take an inch off, you mean an inch.   But don’t take our word for it, check out what our clients say on our Facebook page.

Excellent4.7★★★★☆ Based on 302 reviews from review us onamy clarkeamy clarke ★★★★★ Amazing 🙂 Really helpful and lovely people! Definetly recommend!Response from the ownerWow, thank you Amy xx DanDan ★★★★★ I visits upper 38 for a barbering appointment on Saturday, I was greeted by the lovely Pauline and made to feel welcome right away. Then I met Lewis for my appointment and the man is a true gentleman. I was so impressed in every way, I'm gutted I live 4 hours away as this would be my new local. Thank you to Lewis, Pauline and the team at upper 38, you are all fantastic.From Welsh DanAdam BradleyAdam Bradley ★★★★★ A really bright open space which was comfortable and the music not too loud which I think makes it much more welcoming.I was very happy with my haircut from Eda who was lovely and enjoyed a chat with the very friendly owner.I would definitely recommend Upper 38 and will definitely be back for a trim soon! Thanks very much, AdamResponse from the ownerHello Adam, thank you so much and good luck with the marathon xx Sabina KsiazkiewiczSabina Ksiazkiewicz ★★★★★ I really like this place and highly recommend to everyone. First they are very flexible and worked around my schedule, I appreciate a lot. The service which I had with Gemma was very professional and done properly and it wasn’t painful at all, I really, really like it in there 😃Response from the ownerThank you so much Sabina, glad we could accommodate xx Demi NotmanDemi Notman ★★★★★ Me and a friend came to the salon, lovely customer service and most importantly a great service. I love the new cuts!Response from the ownerHi Demi, thanks for taking the time to review and glad you enjoyed everything. see you again soon xx Sophie HarrisSophie Harris ★★★★★ Couldn't recommend the salon enough. I had my hair done today by Eda who was so lovely and gave brilliant advice on how to keep my hair healthy. Love my new haircut and it feels amazing, thank you!Response from the ownerAmazing review - thank you so much Sophie x Emma TurnerEmma Turner ★★★★★ I have had the loveliest experience today at Upper38! From my initial enquiry yesterday, to the thorough consultation, right through to the end of my blow dry today, the team have been wonderful! Everyone was professional, friendly, knowledgeable and incredibly talented! Thank you Lewis and Pauline for a brilliant day - I absolutely love my new hair!! See you again soon xxResponse from the ownerEmma thank you so much - it was a delight for us to have you in the salon and your hair looked amazing x Denisa ŠilhánováDenisa Šilhánová ★★★★★ My second visit to Upper 38 for bailage and cut with blow dry with Amanda - amazing look, staff very friendly and helpful. Would definitely recommend!Response from the ownerThank you so much Denisa - very much appreciated x Mike PrynnMike Prynn ★★★★★ Been using Upper38 for about 6years now and never had a bad haircut. Excellent, friendly and accommodating service and a lively vibe, and Very reasonably priced!Response from the ownerMike, as always a pleasure to see you - love P x Paul WaltersPaul Walters ★★★★★ Had my haircut today by MarieShe did an amazing job and definitely went above and beyond to sort out my messy uncared for hairThank you!Response from the ownerThank you Paul - it did look great - see you again. x Sophie NaddermierSophie Naddermier ★★★★★ I had a wash, cut and blow dry done. Eda was really nice and my hair looked amazing afterwards. I would definitely recommend.Response from the ownerSophie we very much appreciate your review, glad you liked it xx Lisa GoodwinLisa Goodwin ★★★★★ A lovely friendly salon. Option to sit or lay to have your hair washed which is great if you suffer with neck pain. I had my hair coloured and cut by Eda who is a perfectionist and I'm so happy with it. A really relaxing afternoon and I came away feeling pampered 😁🧏‍♀️Response from the ownerThank you Lisa for taking the time - glad you enjoyed the lie down backwash option and, yep, Eda is a perfectionist. See you again soon. Regards RedBing IndustriesRedBing Industries ★★★★☆ Response from the ownerThank you , very much appreciated xx Lewis CunninghamLewis Cunningham ★★★★★ Great haircut from Lewis Coleman, as always! Really welcoming environment thanks to Pauline who is always friendly 🙂Response from the ownerLewis, thank you for such a lovely review! And you mentioned me, sooo pleased. See you soon xx nliberta90nliberta90 ★★★★★ Friendly and great service as always.Response from the ownerHey Navida, really great to see you again, hope that foot is on the mend - see you again soon xx jacky bartlettjacky bartlett ★★★★★ Upper38 hair cut as requested lovely thanks MarieResponse from the ownerThank you jacky xx Oliver GattonOliver Gatton ★★★★★ I found Upper 38 through my university and I'm glad that I did. Kat was lovely and friendly. She helped me choose what I wanted and then cut it to how I wanted. All the staff were really friendly and it was a really nice environment in there so I would definitely recommendResponse from the ownerThank you Ollie - very much appreciated- see you again soon x Jackie BrayJackie Bray ★★★★★ This was my first visit at this salon ,And my hairdresser Amanda cut my hair in a new style , absolutely loving it , she done an excellent job , it was so good I booked another appointment the following week for highlights and that made my new hairstyle look even more amazing , thank you soo muchResponse from the ownerJackie thank you - glad you enjoyed the visit and we’ll see you in December. Xx Kellie ScottKellie Scott ★★★★★ Incredible service, friendly people and very creative to boot. It’s not just a hair cut it’s an experience with friendly chat and personalised service. Normally hate going for hair cuts or beauty treatments but as this is the second time I’ve been to Upper 38 that in its self is a positive review. I’ve already booked in for nails, brows and hair for December.Response from the ownerYour hair is such a cool look Kellie - thank you - see you in December x JamesJames ★★★★★ Me and a colleague have been going to upper 38 to have Lewis cut our hair for over a year now. Always a great laugh and never any complaints about the job. Always ready for us on time and an awesome bloke! Will recommend and continue to use!Response from the ownerThanks James - always good to see you guys x Sue HoganSue Hogan ★★★★★ First visit today, staff couldn't be more helpful. Love my hair, definitely going back ❤️Response from the ownerThank you Sue , much appreciated x Emma SearleEmma Searle ★★★★★ Went this week for waxing and had a fab experience. Really helpful and well done, great price and excellent customer service. Made to feel welcome. Intimate waxing made to feel at easeResponse from the ownerThank you Emma - much appreciated x Rose CuttingRose Cutting ★★★★★ First time I’d been to this salon and it was great. Kat cut my hair and she did a great job, I love it .Everyone was very friendly andI will definitely go backResponse from the ownerThanks Rose - see you again soon we hope xx Klaudia GlogowskaKlaudia Glogowska ★★★★★ Amazing service, so happy with my hair! I asked for a shaggy cut and jade green colour, got exactly what I wanted, they made sure everything was just as I wanted thank you! Would 100% recommendResponse from the ownerThanks Klaudia - glad you enjoyed it xx Karen ShackletonKaren Shackleton ★★★★★ Thankyou Lewis, loving the length of my hair.Response from the ownerThanks Karen x js_loader
Excellent4.9★★★★★ Based on 533 reviews from review us onTina HaleTina Hale ★★★★★ Loved this place - everyone was so friendly and loved my hair. Can't recommend enoughHelga PinnHelga Pinn ★★★★★ Professional and attention to detail. Great first experience. Kat really understood my hair and what I wanted. Thank you Upper 38. I’ll be back.Cally EPCally EP ★★★★★ I had a cut and balayage done with the lovely Amanda and I am delighted with the results! I am very low maintenance and never know what I want but Amanda was very helpful with suggestions and asking the right questions and made me feel really at ease and understood my style! She was also very kind and accommodated squeezing me in before my holiday, I didn't catch her name but the receptionist was also really lovely!Catherine AnsellCatherine Ansell ★★★★★ Very reasonably priced for an excellent service! Love the tips I get given on how to style my hair!Liam DungateLiam Dungate ★★★★★ Brilliant hair salon, having the ability to book slots makes it so much easier to work around. The stylists are beyond professional and are always quick to update me on appointment changes and updates. Its incredibly fair priced and I've never had an issue with them. Forever recommended!!!!!!Gaynor DoltonGaynor Dolton ★★★★★ Just had a fabulous cut and blow dry from Amanda @Upper38. She also gave me loads of great advice and has made me feel like a million dollars. Thank you 😊Sarah CurtinSarah Curtin ★★★★★ Great service and amazing cut by Amanda.
She also does a good job and the staff are super
Friendly and the price is very reasonable. Would definitely recommend.Martine HallMartine Hall ★★★★★ My second time with Amanda. Another great experience and for a curly top, it’s always a worry. But Amanda has got it right, and great highlights too.
It’s also a really nice atmosphere in the salon. A great mix of clients; it feels diverse and inclusive. All the staff seem so lovely and it has very relaxed feel.Liz Jane RaperLiz Jane Raper ★★★★★ Highly recommend Upper38, literally everyone was just so lovely from booking the appointment to everyone in between. It’s such a chilled out salon, so relaxing and nothing felt like a chore, they were so attentive and I couldn’t have wished for a better finish, it was exactly as I had pictured in my mind.Natalecia FordNatalecia Ford ★★★★★ Cody was amazing, I would recommend her to anyone needing intimate waxing. She is very professional and gentle. The staff are friendly too.Kara NobleKara Noble ★★★★★ Wonderfully friendly salon. Amanda does my hair, I imagine I’m not the easiest client, she is always so kind and patient and most importantly so skilled and talented.Isabelle MilesIsabelle Miles ★★★★★ I came in for a dry cut and Eda did my hair beautifully and curled it. She always makes my hair look so beautiful and I leave feeling great about it. I couldn’t recommend her highly enough. She is a brilliant hair dresserJack TuckerJack Tucker ★★★★★ I had an amazing perm experience today at Upper38! Incredibly skilled and attentive. She listened to my preferences and executed the perm with precision. The result? Stunning, natural-looking curls that have garnered compliments from everyone. The salon's welcoming atmosphere and attention to customer comfort made the experience even more enjoyable. I'm beyond satisfied and will definitely be returning to Upper38 for future hairstyling needs. Highly recommended! ⭐⭐⭐⭐⭐Jessie MullenJessie Mullen ★★★★★ I had a fantastic experience at upper 38 Lewis is a top guy who gave me an awesome haircut and put a cucumber in my iced water which was so refreshing that I will be doing at at home from now on, cheers upper 38 and to the main man Lewis. 🤙Nadia SibunruangNadia Sibunruang ★★★★★ First time going to Upper38 and would 100% recommend. They are all so lovely in there and I had Lewis who was amazing. He did my hair perfectly and I couldn’t be happier with it. Will definitely be going back! ⭐️⭐️⭐️⭐️⭐️Lucia LuciaLucia Lucia ★★★★★ Thank you to Eda! I love my hair results! I came in with a hint of blue, and a mess of very out grown balayage hair! She has worked miracles, and I am just so happy. She has great attention to detail and is lovely, and highly recommend Eda's service to anyone. The rest of Upper 38 staff were also lovely. Thank you so much xAnnabelle MuftiAnnabelle Mufti ★★★★★ This was my first time visiting the salon and I couldn’t recommend Eda enough! So happy with my new hair and she was so kind and lovely, what a pleasant experience!Steven NeckSteven Neck ★★★★★ Fairly new to Upper38 and have been going for about 3 months now. You always get greeted when you walk in. Professional and friendly manner.
Happy with my new hair style, which Amanda was personalised & patient to cut it the way I wanted it after showing pictures.Dave ApplebyDave Appleby ★★★★★ I use Upper 38 as my barber and thoroughly recommend it. Guys - ask for Lewis! He knows what he’s doing and listens to what you want.Toby LeverToby Lever ★★★★★ Good group of people, chilled atmosphere and best haircut I’ve had in a while!Jozmari LegawanJozmari Legawan ★★★★★ Great place to get your hair done. People are nice and overall a friendly environment. I had a perm done and couldn't have asked for a better result. highly recommend to come here.Tracy SmithTracy Smith ★★★★★ This was my first time in this lovely Hairdressers , had Amanda I came away very happy with my new haircut, am definitely coming back . It was a pleasant experience, would definitely recommendSue JoblingSue Jobling ★★★★★ So friendly, and excellent serviceJazmine Holness-OsmanJazmine Holness-Osman ★★★★★ Thank you so much everyone was so lovely very friendly atmosphere! In love with my haircut from Amanda she has made my curls look amazing again! 💕

Best curly hair cut I’ve ever had!! 😊Laura PenroseLaura Penrose ★★★★★ I had Eda today for my hair. She was incredible from start to finish. The attention to detail, the cut, the style, the colour is just gorgeous. I am in love with it all. 🥰

Also a shout out to barber Lewis who did my husbands hair, it is perfect as always and safe to say we love his music 😁js_loader

The Team

Pauline - Owner

Hi, I’m Pauline, Manager and Owner of Upper 38.

A key part of my role is to ensure that all our staff work with each client to understand exactly what they want, and then deliver exactly that at affordable prices. Having recently moved to our newly refurbished salon in January 2022, we had an opportunity to create a cool and contemporary environment (check out our lie-down backwash units) whilst retaining our friendly and relaxed approach.

We look forward to welcoming you to our new Mutley Plain salon.

Lewis (Barber)

Hi – my name is Lewis and, I have been working at Upper 38 for over 8 years. I love chatting to clients, and work hard to excel in all areas of barbering including skinfades and wet shaves, and love working with kids or adults alike. I am also a professional songwriter and musician, check out my band Hayward on instagram.

Amanda

Hi – I am Amanda and I joined Upper 38 last year, having returned to the UK from New Zealand. I have over 38 years experience in gents and ladies hairdressing – I know, “this cannot be true I hear you say!” I have always loved being a hairdresser, best job in the world, and I love bringing my cutting, colouring and perming skills to our lovely new salon on Mutley Plain. I am also a competitive open water swimmer, hoping to do the World Masters in 2025.

Lewis (Stylist)

Hi – my name is Lewis and I have been working at Upper 38 since early 2021. Although I cover all areas of ladies hairdressing, I guess my favourite is fashion colours and exotic balayages.

Eda

Hi – my name is Eda (short for Zinaida) and I am from Ukraine, having recently arrived in the UK in June 2022. I covered all areas of hairdressing and love doing colours having worked with most of the major global brands. As with UK clients, Ukrainians want the latest “cutting edge” techniques and methods, and I love delivering those requirements. I love Plymouth and feel very welcomed, both in the salon and in the city.

Kat

Hello – I am a local girl and have been working in the hairdressing industry for over 20 years, having recently joined Upper 38 in January 2023. I love all areas of hairdressing including gents hair, colouring and cutting. I have 2 teenagers, one of whom is hoping to compete at the next Olympics, so a lot of time is spent travelling to London and internationally.

Gemma

Hi – I am Gemma and I have worked as a beautician for over 10 years, not only at Upper38 but also in Cyprus. I am also a qualified Beauty Trainer. I offer all areas of beauty including acrylic nails, lash extensions and lashlifts, and waxing. I have a very lively 2 year old, so spare time is really only a concept to me!

Cody

Hi – I am Cody and I have over 4 years Beauty experience, offering shellac nails, waxing, pedicures and facials. I have a 2 year old, and so am currently only working on a part-time basis.

Diane

Hi – along with Pauline, I run the reception area and salon generally. It’s a busy position but I very much enjoy the multi-tasking element of my job, and interaction with clients and staff alike.