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Upper38 has been one of Threebestrated Salons for over 5 years in a row; 2023 we were awarded the Southern Enterprise Award; 2022 we won Hair Salon of the Year with Corporate Livewire Prestige Awwards.


We don’t believe “one style fits all”  so we take the time to LISTEN to you, and then work with you to tailor the right look.   Attention to detail is key to our team –  we know the importance of the right grade of fade, that your highlights go right to the root, that when you say take an inch off, you mean an inch.   But don’t take our word for it, check out what our clients say on our Facebook page.

Excellent4.8 Based on 337 reviews from review us onAbigail EdwardsAbigail Edwards ★★★★★ Amazing I get my hair done by Amanda and my nails done recently by molly. Absolutely amazing service would recommend going again. Ended up getting engaged with these nails and couldn't be happier with how well it looked and matched.Response from the ownerOh Abigail thank you so much and very many congratulations. That’s wonderful x Finn L.A.H.Finn L.A.H. ★★★★★ Went in for a last minute next day appointment and really enjoyed my experience there. The interior is beautiful, team are lovely, and Grant did a brilliant job and was great to chat to as well. It has given me a nice confidence boost 😁 Thanks everyone!Ruby BraggRuby Bragg ★★★★★ Most warm welcoming hair salon I know,did my hair just the way I wanted it thankyou so much ⭐️xxMolly HusseyMolly Hussey ★★★★★ In love with my copper cow girl hair with the pikaboo blonde Eda did amazing ❤️❤️Grace NutbeanGrace Nutbean ★★★★★ First class service! Amanda was amazing, she listened to what I wanted and has great talent working with thick, curly hair which is hard to find! Thoroughly recommend xResponse from the ownerthank you - with your beautiful colours as well, it did look utterly amazing xx Julie Graham-SatchellJulie Graham-Satchell ★★★★★ Very impressed with service from this salon. Amanda styled my hair this weekend, absolutely thrilled with the results !!! 😊🥰 from a VERY happy customer. X JulieResponse from the ownerThank you Julie, look forward to seeing you again xx Kelly GrahamKelly Graham ★★★★★ Amanda Always listens and gets what I want to achieve. Been going back to her for years. Wouldn't go anywhere else!Response from the ownerThanks Kelly - much appreciated - see you soon xx Mary GothinsMary Gothins ★★★★★ Had my hair cut but Lewis today. I cannot recommend enough! He did exactly what i wanted and there was no typical awkward convo which I dread. I get so anxious before having my hair cut but Lewis totally made me feel at ease 🥰🥰🥰 I'll be back 100% 🖤- ChelseaGr1nt0 Bo1Gr1nt0 Bo1 ★★★★★ got a new style today and i LOVE it, the stylist was nice and gentle and got the cut exactly how i want it, if you need/want a new haircut or style definitely give this place a try.Response from the ownerThank you - much appreciated x Luke CarnsLuke Carns ★★★★★ Thank you Grant and Upper 38 for your excellent service and haircut yesterday. Truly the best location for a gents haircut in Plymouth.Response from the ownerThanks Luke - that is the loveliest review x Wendy LangdonWendy Langdon ★★★★★ A great last minute find for a haircut. Really friendly, a relaxing atmosphere. Amanda did a superb haircut. Feeling pampered.Response from the ownerWendy, thank you so much and I am so sorry I had to interrupt our chat - kind regards Pauline x Emily BennettoEmily Bennetto ★★★★★ Absolutely amazing! Honestly. This was a surprise for. My birthday and everything was fantastic! Makeup artist Gma was fabulous, almost had me wetting myself laughing as she gave me a free therapy session 🤣, and while she was doing that she made me look and feel like a million pounds. Then Marie did my hair (I have ptsd from a previous lord farquad hair do) and she smashed it. I looked and felt so amazing. Definitely recommend and now I have to come from bodmin to get my hair and makeup done. Nowhere else will do.Loved every single second.Response from the ownerThanks Emily, you two brightened up the day for everyone - hope the rest of your day went well too xx Katie UptonKatie Upton ★★★★★ Lovely salon, Lewis is great!Response from the owneryou're a star, thank you Katie xx Nicole SolomonNicole Solomon ★★★★★ Had my hair cut by the lovely Eda a couple Saturdays ago, she was amazing! Very skilled and gave me the best professional blowdry! Love my hair, thank you Eda!Lovely airy & friendly salon,NicoleResponse from the ownerThank you Nicole, much appreciated xx Deepthi JoseDeepthi Jose ★★★★★ Had done my eyebrows recently by Cody.She has done an amazing job. Im really happy with my eyebrows now. Highly recommend.Response from the ownerDeepthi, glad you like them, see you again soon x Jessica VickersJessica Vickers ★★★★★ I visit to get my usual dry cut done by Amanda and she does a fantastic job. She gave me useful tips on straightening my hair and is also polite, professional and great to talk to! The customer service is excellent and I would highly recommend upper 38. Thanks again!Response from the ownerthank you Jessica, ,much appreciated x James WillisJames Willis ★★★★★ Great cut by Grant, only guy I’ll go to for a trim up, lovely shop and friendly staffResponse from the ownerThank you James, much appreciated x Christina LL arkinChristina LL arkin ★★★★★ Always very friendly and welcoming. Excellent hairdresser thankyou AmandaResponse from the ownerThanks Christina, we aim to please xx Mya HatfieldMya Hatfield ★★★★★ Everyone was so lovely and welcoming! Really chilled, calm atmosphere. Will definitely be returning 🩷Response from the ownerthank you Mya, see you again soon xx Louise RiceLouise Rice ★★★★★ Amanda my stylist was very knowledgeable with perms and I was very pleased with the results and how she cut my hair. Would highly recommend this salon and the price was very reasonable. She was very friendly and likeable.Response from the ownerThank you Louise x Jo DJo D ★★★★★ Fantastic salon, calm and friendly atmosphere. My hairdresser was brilliant, very patient and I am very happy with my hair colour and cut. Definitely will be back. Thank you very much xResponse from the ownerMuch appreciated Jo, see you again soon x Kerry LakeKerry Lake ★★★★★ Absolutely super pleased with my new haircut and colour from Uoper38. It’s taken me years to find a hairdresser who can cut what I ask for. Lewis you nailed it !! I will defo be back again & again .Response from the ownerThanks Kerry - see you again soon x peachopeacho ★★★★★ Second time I have supported a client to Upper 38 for a haircut and both times has been a positive experience. The professionalism and fantastic approach to vulnerable adults is why Ill continue to recommend here.Response from the ownerThank you, thats really kind of you to review us, much appreciated xx js_loader
Excellent4.9 Based on 532 reviews from review us onRachael BeelenRachael Beelen ★★★★★ I am immensely grateful to Mrs Patricia Cantrell for her coaching that led to my Bitcoin investment success. i made over $40,000 in Bitcoin Midket Trading Platform, Don't miss out – join her for expert insights and real results!

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Talis SpiritTalis Spirit ★★★★★ Lewis gave me a stunning and gorgeous dimensional copper balayage, taking the time to make sure that I got exactly what I wanted.

Would 10000% recommend Upper38 for those looking for a professional and fabulous result! All the staff are so friendly!
Haider JafriHaider Jafri ★★★★★ Big thank you to the Upper38 team, especially Grant. I usually have a lot of issues with getting my hair cut or trimmed. Grant made me feel comfortable, took his time, exuded confidence and made sure everything matched what I was asking for. 100% coming back here for next time.James WillisJames Willis ★★★★★ Had my hair cut by grant, the only barber I will go to! Quality cut and a nice environment in there, would recommend anyone to goTina HaleTina Hale ★★★★★ Loved this place - everyone was so friendly and loved my hair. Can't recommend enoughHelga PinnHelga Pinn ★★★★★ Professional and attention to detail. Great first experience. Kat really understood my hair and what I wanted. Thank you Upper 38. I’ll be back.Cally EPCally EP ★★★★★ I had a cut and balayage done with the lovely Amanda and I am delighted with the results! I am very low maintenance and never know what I want but Amanda was very helpful with suggestions and asking the right questions and made me feel really at ease and understood my style! She was also very kind and accommodated squeezing me in before my holiday, I didn't catch her name but the receptionist was also really lovely!Catherine AnsellCatherine Ansell ★★★★★ Very reasonably priced for an excellent service! Love the tips I get given on how to style my hair!Liam DungateLiam Dungate ★★★★★ Brilliant hair salon, having the ability to book slots makes it so much easier to work around. The stylists are beyond professional and are always quick to update me on appointment changes and updates. Its incredibly fair priced and I've never had an issue with them. Forever recommended!!!!!!Gaynor DoltonGaynor Dolton ★★★★★ Just had a fabulous cut and blow dry from Amanda @Upper38. She also gave me loads of great advice and has made me feel like a million dollars. Thank you 😊Sarah CurtinSarah Curtin ★★★★★ Great service and amazing cut by Amanda.
She also does a good job and the staff are super
Friendly and the price is very reasonable. Would definitely recommend.
Martine HallMartine Hall ★★★★★ My second time with Amanda. Another great experience and for a curly top, it’s always a worry. But Amanda has got it right, and great highlights too.
It’s also a really nice atmosphere in the salon. A great mix of clients; it feels diverse and inclusive. All the staff seem so lovely and it has very relaxed feel.
Liz Jane RaperLiz Jane Raper ★★★★★ Highly recommend Upper38, literally everyone was just so lovely from booking the appointment to everyone in between. It’s such a chilled out salon, so relaxing and nothing felt like a chore, they were so attentive and I couldn’t have wished for a better finish, it was exactly as I had pictured in my mind.Natalecia FordNatalecia Ford ★★★★★ Cody was amazing, I would recommend her to anyone needing intimate waxing. She is very professional and gentle. The staff are friendly too.Kara NobleKara Noble ★★★★★ Wonderfully friendly salon. Amanda does my hair, I imagine I’m not the easiest client, she is always so kind and patient and most importantly so skilled and talented.Isabelle MilesIsabelle Miles ★★★★★ I came in for a dry cut and Eda did my hair beautifully and curled it. She always makes my hair look so beautiful and I leave feeling great about it. I couldn’t recommend her highly enough. She is a brilliant hair dresserJack TuckerJack Tucker ★★★★★ I had an amazing perm experience today at Upper38! Incredibly skilled and attentive. She listened to my preferences and executed the perm with precision. The result? Stunning, natural-looking curls that have garnered compliments from everyone. The salon's welcoming atmosphere and attention to customer comfort made the experience even more enjoyable. I'm beyond satisfied and will definitely be returning to Upper38 for future hairstyling needs. Highly recommended! ⭐⭐⭐⭐⭐Nadia SibunruangNadia Sibunruang ★★★★★ First time going to Upper38 and would 100% recommend. They are all so lovely in there and I had Lewis who was amazing. He did my hair perfectly and I couldn’t be happier with it. Will definitely be going back! ⭐️⭐️⭐️⭐️⭐️Lucia LuciaLucia Lucia ★★★★★ Thank you to Eda! I love my hair results! I came in with a hint of blue, and a mess of very out grown balayage hair! She has worked miracles, and I am just so happy. She has great attention to detail and is lovely, and highly recommend Eda's service to anyone. The rest of Upper 38 staff were also lovely. Thank you so much xAnnabelle MuftiAnnabelle Mufti ★★★★★ This was my first time visiting the salon and I couldn’t recommend Eda enough! So happy with my new hair and she was so kind and lovely, what a pleasant experience!Steven NeckSteven Neck ★★★★★ Fairly new to Upper38 and have been going for about 3 months now. You always get greeted when you walk in. Professional and friendly manner.
Happy with my new hair style, which Amanda was personalised & patient to cut it the way I wanted it after showing pictures.
Dave ApplebyDave Appleby ★★★★★ I use Upper 38 as my barber and thoroughly recommend it. Guys - ask for Lewis! He knows what he’s doing and listens to what you want.Toby LeverToby Lever ★★★★★ Good group of people, chilled atmosphere and best haircut I’ve had in a while!Jozmari LegawanJozmari Legawan ★★★★★ Great place to get your hair done. People are nice and overall a friendly environment. I had a perm done and couldn't have asked for a better result. highly recommend to come here.Tracy SmithTracy Smith ★★★★★ This was my first time in this lovely Hairdressers , had Amanda I came away very happy with my new haircut, am definitely coming back . It was a pleasant experience, would definitely recommend

The Team

Pauline - Owner

Hi, I’m Pauline, Manager and Owner of Upper 38.

A key part of my role is to ensure that all our staff work with each client to understand exactly what they want, and then deliver exactly that at affordable prices. Having recently moved to our newly refurbished salon in January 2022, we had an opportunity to create a cool and contemporary environment (check out our lie-down backwash units) whilst retaining our friendly and relaxed approach.

We look forward to welcoming you to our new Mutley Plain salon.

Lewis (Barber)

Hi – my name is Lewis and, I have been working at Upper 38 for over 8 years. I love chatting to clients, and work hard to excel in all areas of barbering including skinfades and wet shaves, and love working with kids or adults alike. I am also a professional songwriter and musician, check out my band Hayward on instagram.


Hi – I am Amanda and I joined Upper 38 last year, having returned to the UK from New Zealand. I have over 38 years experience in gents and ladies hairdressing – I know, “this cannot be true I hear you say!” I have always loved being a hairdresser, best job in the world, and I love bringing my cutting, colouring and perming skills to our lovely new salon on Mutley Plain. I am also a competitive open water swimmer, hoping to do the World Masters in 2025.

Lewis (Stylist)

Hi – my name is Lewis and I have been working at Upper 38 since early 2021. Although I cover all areas of ladies hairdressing, I guess my favourite is fashion colours and exotic balayages.


Hi – my name is Eda (short for Zinaida) and I am from Ukraine, having recently arrived in the UK in June 2022. I covered all areas of hairdressing and love doing colours having worked with most of the major global brands. As with UK clients, Ukrainians want the latest “cutting edge” techniques and methods, and I love delivering those requirements. I love Plymouth and feel very welcomed, both in the salon and in the city.


Hello – I am a local girl and have been working in the hairdressing industry for over 20 years, having recently joined Upper 38 in January 2023. I love all areas of hairdressing including gents hair, colouring and cutting. I have 2 teenagers, one of whom is hoping to compete at the next Olympics, so a lot of time is spent travelling to London and internationally.


Hi – I am Gemma and I have worked as a beautician for over 10 years, not only at Upper38 but also in Cyprus. I am also a qualified Beauty Trainer. I offer all areas of beauty including acrylic nails, lash extensions and lashlifts, and waxing. I have a very lively 2 year old, so spare time is really only a concept to me!


Hi – I am Cody and I have over 4 years Beauty experience, offering shellac nails, waxing, pedicures and facials. I have a 2 year old, and so am currently only working on a part-time basis.


Hi – along with Pauline, I run the reception area and salon generally. It’s a busy position but I very much enjoy the multi-tasking element of my job, and interaction with clients and staff alike.