Upper38

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About Us

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A MULTI-AWARD WINNING SALON!

From 2018-2024 ThreebestRated Plymouth Hair Salons; 2024 SME Awards Most Trusted Hair & Nail Salon-Plymouth;  2023 SME Hair Salon of Year-Plymouth; 2022 Corporate Livewire Prestige Awards Hair Salon of the Year. 

APPROACH

We don’t believe “one style fits all”  so we take the time to LISTEN to you, and then work with you to tailor the right look.   Attention to detail is key to our team –  we know the importance of the right grade of fade, that your highlights go right to the root, that when you say take an inch off, you mean an inch.   We also know how to put clients “at ease” and create a welcoming environment.  For us, it’s simple, YOU ARE THE CLIENT and we VALUE YOU.  But don’t take our word for it, check out what our clients say below on Google/Facebook – or visit our Facebook page.

Excellent4.8 Based on 462 reviews from review us onFiona LangFiona Lang ★★★★★ Amazing salon! Absolutely love them. So friendly and helpful, they even manage to cut my son’s hair and he doesn’t hate it at the end (serious compliment there!). I’ve been when they are super busy and they’ve somehow fitted both my son and I in (we did have an appointment, but the stylist was off). The best salon I’ve been to in Plymouth (and I’ve been to a few). I don’t want to recommend them too highly, because they might get too many people going in and then I’d have trouble getting an appointment 😂Seriously, this is the salon to go for.Kate ParkinKate Parkin ★★★★★ I went in to get balayage highlights. Amanda was my stylist and she did a fabulous job!! I'm thrilled with the outcome! Upper 38 never cease to impress meSteven TyrrellSteven Tyrrell ★★★★★ Once again great hair by Amanda, I have to travel quite far but it’s always worth it. A great result every time.Tilly-Rose PerrymanTilly-Rose Perryman ★★★★★ Loved this experience!! Amanda was so lovely and did an amazing job!! would definitely come backMandy FinnimoreMandy Finnimore ★★★★★ I had to find a new hairdresser, and was recommended Amanda at Upper38, well well well I was met by a very smiley and professional lady ( Amanda) thank you so much . I will definitely be coming back.Sarah HawkeSarah Hawke ★★★★★ Amanda always listens to what style/colour I would like, always very professional and friendly, Amanda did my wedding hair and my bridesmaids everyone looked amazing. Thank you Amanda🤩Jill GilesJill Giles ★★★★★ Thank you Amanda for my trendy, new haircut. I was bored of the same style, so a friend suggested that I see Amanda. I'm so pleased with the result and have had so many lovely compliments. She was very friendly and obviously passionate about her job. A true caring , professional 👏Julie StanburyJulie Stanbury ★★★★★ Wow, what a fantastic hairdressers. I booked in with Amanda as I wanted a bit of a makeover. Amanda spent ages talking me through options. As an older lady my hair texture and colour have changed. Amanda restyled it and gave me a lot of advice on how to style it myself. A proper hairdresser who cares. Thank you, I’ll be back😊Nathan WilsonNathan Wilson ★★★★★ Always a friendly environment and the cuts are great! Amanda does a brilliant fade and getting your hair how you expect! Been going here for 5 years and continue to recommend 👍Response from the ownerthanks nathan and happy new year xx Gillian Dela Cruz (Gill)Gillian Dela Cruz (Gill) ★★★★★ Had my hair dyed and cut by Hannah at upper38. Team was very friendly and made me feel welcomed. This is my second time booking with them and was an easy experience by calling in. Love the way my hair turns out everytime and would definitely go back!Louise SherryLouise Sherry ★★★★★ Had my hair done today by Amanda, love the cut and the colour- really nice place and nice staff!BaileyBailey ★★★★★ Been a customer at Upper38 a few times now and was most pleased with my recent visit. I was booked with Amanda for a cut and styling and then a colour treatment and the results were astonishing. Amanda was amazing and her work is brilliant, made me feel like a new person. Very friendly and professional staff who know are obviously very skilled and passionate about their work. Will definitely visit time and time again and recommend to my friends.molly elizabethmolly elizabeth ★★★★★ I’ve been going to Lewis at Upper38 to get my hair done for a while now, my hair always looks gorgeous after I’ve been. Everyone is lovely and I wouldn’t go anywhere else!Elzina PenroseElzina Penrose ★★★★★ Excellent haircut by Lewis as always. Thank you Upper 38 and Lewis.Alice CartwrightAlice Cartwright ★★★★★ had a wonderful experience! they were able to fit me in without an appointment, and the lady at the front desk was very friendly, and Amanda was so lovely and talented, it was all very comfortable as someone who doesn't always love getting her hair cut 😅Emily HardingEmily Harding ★★★★★ Daniel cut my hair today I had a really great experience start to finish.Booking was easy via email and they had next day availability.I had a great haircut - Daniel was really friendly and clearly has loads of experience. He knows a lot about hair and scalp health and gave me some good recommendations.It was also excellent value.I'm so pleased with my haircut and will definitely be back - thank you Daniel!Lesley oliverLesley oliver ★★★★★ Lovely salon and really pleased with my cut which was perfect! Would recommendToby AthersuchToby Athersuch ★★★★★ Excellent service today. Haircut for both me and my toddler. Dan did a fab job! Thanks! 😀xanthe whitexanthe white ★★★★★ so so lovely!! I always love my haircuts from here, so cozy and nice and Lewis is amazing I always leave happy with my hair, very much reccomend :3Bruna Da SilvaBruna Da Silva ★★★★★ First time at Upper 38 today for a cut and blow dry and I was very impressed. When I didn’t get through on the phone I contacted the salon on their website (which is great btw and even has useful information on where to park for free!) and was responded to almost immediately. They were very accommodating and could see me at short notice. On arrival the receptionist was very friendly. To top off the experience, Amanda did a great job, was very communicative along the way telling me what she was doing next which I found very reassuring and I love my new haircut! Thank you 😊Claudia MinelliClaudia Minelli ★★★★★ I'm so pleased with my beautiful purple and teal hair 💜💙 Thank you Lewis, amazing work as always!!MikeMoto15MikeMoto15 ★★★★★ js_loader
Excellent4.9 Based on 911 reviews from review us onKate ParkinKate Parkin ★★★★★ I went in to get balayage highlights. Amanda was my stylist and she did a fabulous job!! I'm absolutely thrilled with the outcome! Upper 38 never cease to impress meLeah PaulLeah Paul ★★★★★ Listened to everything I wanted about my hair and gave me the results I wanted ! Made me feel comfortable and overall would recommend:)Paige LeggPaige Legg ★★★★★ Had my eyelashes and eyebrows waxed and tinted by ruby and would highly recommend ,done an amazing job and will defo be back again,thankyou once again rubySherrie PowleslandSherrie Powlesland ★★★★★ I hadn’t sat in a salon chair for a very long time! But from making the appointment to doing a patch test, everyone is so friendly, which put me at total ease.
I wanted Amanda because I had seen lots of her previous work on this page.
I had the works, root smudge/balayage, cut and styled.
My hair isn’t easy and a mix of box dyed blonde with a lot grey to contend with !
But I’m so happy with the results, ❤️
Amanda really made me feel at ease from start to finish , professional yet friendly.
I highly recommend this salon and Amanda .⭐️⭐️⭐️⭐️⭐️
Panzer TallyPanzer Tally ★★★★★ what a total find in Plymouth! A brilliant informative and interested receptionist who led to amazing intuitive and genius stylist for my best total restyle and colour ever so so happy thanks Lionel and Amanda can't recommend you highly enough JackyJez WatsonJez Watson ★★★★★ Hannah was very friendly and did a brilliant cut on my hair. exactly what I wanted! Calm atmosphere and beautifully clean salon. 10/10Kita Rose ColesKita Rose Coles ★★★★★ Absolutely brilliant, have severe anxiety etc and messaged for some help and needing a haircut and the receptionist was lovely and Daniel did my hair and couldn’t be anymore happier with it, thankyou so much guys🤍Claudia MinelliClaudia Minelli ★★★★★ Absolutely love my new hair colour! Lewis did an amazing job as always! 💕✨Claire LoftusClaire Loftus ★★★★★ So happy with my hair. Amanda did an amazing job thanks xLisa De BlasioLisa De Blasio ★★★★★ Amanda is a sweetheart and an amazing stylist who really listens to you and cares about the result, I really love my cut. If like me you find it difficult to visit a salon for whatever reason, I recommend Upper38 it's very laid back and they make you feel welcome❤️Davee NealeDavee Neale ★★★★★ Amazing experience, went in not knowing much of what I wanted and I was given feedback and even a tester and when I booked my hair in the results were amazing. Amanda has brilliant people skills, great to talk to and knows a lot about her job and gives all the relevant information. Upper 38 as a whole is brilliant and recommended and looks after you from the moment you get to reception. Thank youRoss PyburnRoss Pyburn ★★★★★ The hairdresser Dan today cut my granddaughter’s hair in a minutes notice after she cut her fringe in school yesterday.
He really is a credit to your salon and please pass on my gratitude
Sophie CollingsSophie Collings ★★★★★ First time visiting Upper38 today, on my entrance I was warmly welcomed, the lady kindly hung my coat up and offered me a tea or coffee ☕️ I then had the best wash, cut, blowdry and style done by Lewis (he was so friendly and made me feel comfortable throughout)…I’m obsessed with my hair!!🖤 I had long and short layers added this time to give my hair more of a shaggy look.

I will definitely be back and highly recommended!🖤
Georgia MuersGeorgia Muers ★★★★★ Incredible experience with Amanda. I came in with an absolute mess on my head, faded red box dye that had been bleached over with a lot of banding. Amanda worked absolute miracles as I not only did a massive chop to donate what I could to the Little Princess Trust, but also fixed the colour more than I knew was even possible with my hair history. She’s given me such a gorgeous colour with some really cool highlights around my face. On top of that, with such thick hair I was always terrified of going short for fear of looking like a triangle because it just poofs up, but she’s given me such a beautiful shape to prevent that from happening. I cannot recommend enough and will 100% be back again. 🫶🏻🫶🏻🫶🏻Hayley IrisHayley Iris ★★★★★ Hannah was great. She fit me in last minute, listened to what I needed and delivered despite my being a bit vague.

I hadn’t had my hair cut in a couple of years, and it was ratty and full of split ends. When it gets brushed it was a fluffy mess. 20 mins sat in Hannah’s chair; and it looks and feels so much healthier.

10/10 would recommend
Shannon McFaddenShannon McFadden ★★★★★ Had my first hair appointment at this salon yesterday morning and will definitely be returning in the future! Eda did a wonderful job with my hair and I couldn't be more pleased with how it turned out. I also had an eyebrow wax done by Autumn and it's safe to say my brows have never looked better. Amazing service!Amy ProllAmy Proll ★★★★★ AMAZING! Walked out with my dream hair in one appointment! Amanda was incredible, can’t recommend enough!David ShulDavid Shul ★★★★★ My wife's review (Emma S):
I had my hair cut and highlighted a week last Thursday, and I cannot really convey how delighted I am with the result. Eda is unlike any other hairdresser I have ever been to. Because of her unique training she uses different techniques that are not "one size fits all", and tailors the highlights individually each time. In all my years of having my hair done, I have never seen such expertise and care to get it exactly right. She is just amazing. It does take a little longer than a normal appointment, but it is completely worth the wait, the highlights are beautiful, and because of the unique way she does them the regrowth doesn't show that quickly and I only need to re-book after 3 months. I have been coming to have my hair done by Eda now for nearly a year and I can honestly say that each time I leave I feel like a princess. She is just on a different level from all the other hairdressers I have been going to, and I never want to go anywhere else 🙂
Talis SpiritTalis Spirit ★★★★★ Lewis gave me a stunning and gorgeous dimensional copper balayage, taking the time to make sure that I got exactly what I wanted.

Would 10000% recommend Upper38 for those looking for a professional and fabulous result! All the staff are so friendly!
Haider JafriHaider Jafri ★★★★★ Big thank you to the Upper38 team, especially Grant. I usually have a lot of issues with getting my hair cut or trimmed. Grant made me feel comfortable, took his time, exuded confidence and made sure everything matched what I was asking for. 100% coming back here for next time.James WillisJames Willis ★★★★★ Had my hair cut by grant, the only barber I will go to! Quality cut and a nice environment in there, would recommend anyone to goTina HaleTina Hale ★★★★★ Loved this place - everyone was so friendly and loved my hair. Can't recommend enoughHelga PinnHelga Pinn ★★★★★ Professional and attention to detail. Great first experience. Kat really understood my hair and what I wanted. Thank you Upper 38. I’ll be back.
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The Team

Pauline - Owner & Manager

Hi, I’m Pauline, Manager and Owner of Upper 38.

A key part of my role is to ensure that all our staff work with each client to understand exactly what they want, and then deliver exactly that at affordable prices. Having recently moved to our newly refurbished salon in January 2022, we had an opportunity to create a cool and contemporary environment (check out our lie-down backwash units) whilst retaining our friendly and relaxed approach.

 

Lewis

Hello, my name is Lewis and I have been a part of the Upper38 team since early 2021. My specialities are lived in blondes and all colours alike, though I thoroughly enjoy all aspects of ladies hairdressing my favourite part of what I do here is seeing my clients feeling like super models and helping them find their confidence again.

Amanda - STYLIST AND BARBER

Hi – I am Amanda and I joined Upper 38 last year, having returned to the UK from New Zealand. I have over 38 years experience in gents and ladies hairdressing – I know, “this cannot be true I hear you say!” I have always loved being a hairdresser, best job in the world, and I love bringing my cutting, colouring and perming skills to our lovely new salon on Mutley Plain. I am also a competitive open water swimmer, hoping to do the World Masters in 2025.

Hannah (stylist)

Hi – I am Hannah and I have been working at Upper 38 since early 2024.   I have been hairdressing for over 20 years.  Apart from enjoying the company of colleagues and clients alike at Upper38, I love the fact that a lot of our clients want the latest on-trend cuts and colours, including the recent resurgence of the perm.  I love helping people to feel better about themselves.   

DIANE - SALON MANAGER

Hi – along with Pauline, I run the reception area and salon generally. It’s a busy position but I very much enjoy the multi-tasking element of my job, and interaction with clients and staff alike.

Kat - STYLIST AND BARBER

Hello – I am Kat, a local girl,  and have been working in the hairdressing industry for over 20 years, having joined Upper 38 in January 2023. I love all areas of hairdressing including ladies and gents hair, and offer perming, colouring and cutting. I have 2 teenagers, one of whom is hoping to compete at the next Olympics, so a lot of time is spent travelling to London and internationally.

Gemma - BEAUTICIAN

Hi – I am Gemma and I have worked as a beautician for over 10 years, not only at Upper38 but also in Cyprus. I am also a qualified Beauty Trainer. I offer all areas of beauty including acrylic nails, lash extensions and lashlifts, and waxing. I have a very lively 2 year old, so spare time is really only a concept to me!

Marie - STYLIST AND BARBER

Hi – I am Marie and I have been working at Upper38 since 2019.  I love the variety of clients I get to work with at Upper38, delivering  balayage and creative colouring, and cuts and styling, for all genders.   If you come to our salon, you’ll also get to meet my dog Bonnie who works with me! 

Koda - Meet and Greet Dept

Hi, I’m Koda. I’m part of the salon hospitality team. I meet-and-greet, cover door security, and ensure client wellbeing. It’s a responsibility I take seriously by sniffing you, bringing a toy over, and staring at you til you play with me. I’m part Husky so it’s a good idea you play with me or I’ll howl until you do. One of my favourite things in the world is known as ‘the zoomies’ 🐾